1. SERVICE CANCELLATION:
(a) If for any reason Customer decides to cancel the service less than 21 days before the move date, Customer is obligated to pay 3 hours minimum service charge not later than the date the service was planned.
(b) If for any reason Customer decides to postpone the service less than 21 days before the move date, Customer is obligated to pay 3 hours minimum service charge not later than the date the service was planned. All charges will be credited as payment toward the total balance due on the rescheduled date. Our company cannot guarantee availability on the date, the Customer wants to reschedule.
(c) If for any reason Customer decides to stop the service provision at any time before completion, Customer is obligated to pay for the time that carrier spent from start-up until the moment when the team has stopped. (3 hr min charge applies. If any items have been loaded onto the truck, the customer is obligated to pay time for unloading the truck).
(d) Full payment is required before unloading, the crew must provide the total estimated cost and the client must pay the estimated total price for the unloading according to the provided estimate. If the customer doesn't pay at the time of delivery, the crew reserves the right to stop the service, lock the truck with the customer’s belongings, and request the full deposit. Deposit is calculated with regards to the entire job, including hours already worked, loading time, driving, unloading time, packing materials, and other extras if apply. If the collected sum is more than the actual costs of services, at the very end, the amount will be recalculated per actual hours worked, and the difference will be reimbursed.

1.1. Customer confirmed that received all required moving paperwork and information beforehand, rates were provided and confirmed, the required moving brochure and booklet were provided and the customer was acquainted with it and service terms.
2. DOUBLE DRIVE:
Driving time between pick-up and drop-off addresses is doubled. The rule applies for driving time only, loading and unloading time calculated according to the base hourly rate. The mileage fee (over 50 miles) from load to unload. 4$ per mile for 50+ miles of driving in addition to driving time.
3. COVERAGE:
Valuation coverage at 60 cents per pound article is provided at no charge. Under this option, the mover is responsible for no more than 60 cents per pound per article. Additional full-value insurance can be purchased (call us to know your options).
4. PACKING:
Unless customers pack items, our team will use supplies for packaging in order to get them covered. Protective Blankets are included in the service fee. In case additional packaging is necessary to team will use company supplies (such as boxes, wrapping paper, and bubble wrap), and extra charges apply. In case of customer influences the packaging process (refuses to use additional box protection, asking to speed up the process etc..…), the carrier is not responsible for damage of any kind. We are not responsible for items packed/wrapped by customers. For any displays (TVs, camcorders, projectors, etc......) customers should have an original TV box, otherwise, the carrier is not responsible for damages. The carrier is not responsible for electronic items which were not tested prior to loading and delivery. Packing Material use: Shrink wrap 50$ per roll. Tape 25$ per roll. Multiple move usage items (items must be returned at the end of the delivery): Wardrobes use 8$ per wardrobe used. Speed pack box used 15$ per box used, TV Box - 25$ per TV box used. Blankets 2$ per blanket used. We are not responsible for flowers or three pots if not emptied before the delivery.
5. OVERTIME AND PAY INCREASE:
Overtime rates will be assessed to the final bill in accordance with the Industrial Welfare Commission (IWC) Wage Order- 9-2001, or any succeeding wage order. Price may increase if: (a) Distance between points of delivery of loaded truck is greater than 100 miles. (b) If the job requires more team members than requested initially, $50 per hour for every additional team member. (c) If under any circumstance, the delivery is not finished in one day and requires overnight storage, the overnight storage will be assessed with a fee of 200$. The drive time to and from the parking/storage location where the truck is dedicated counts as work hours (dedicated parking location is determined as the start location of the truck according to GPS location at 7 am of the first day of the job) . (d) The weight exceeds more than 270 pounds. (2 men are only able to carry 130 pounds, 3 men are only able to carry 200 pounds, 4 men are only able to carry 270 pounds. Additional "manpower" may be provided per request on the day of the service provision at 100$ per person (Heavy item fee).
One 16-26ft truck fully equipped box truck is provided for all services unless required otherwise. Minimum working hours do not include double drive time. NON-REUSABLE PROTECTING MATERIALS ARE NOT INCLUDED IN THE HOURLY RATE. The service fee covers basic reusable protecting material: Moving Blankets which must be returned at the end of the move. If a customer wants to keep blankets, each blanket is priced at 30$ per blanket. Moving boxes is extra, prices: small-7$, Medium-8$, Large-9$ per 1 box. Warbdobe box 30$ per box. Wrapping paper 50$ per roll. WE DO NOT LOAD AND CARRY VALUABLES (MONEY, JEWELRY, DOCUMENTS, ETC.), FLAMMABLE OR EXPLOSIVE ITEMS, OPEN LIQUID CONTAINERS, AND MEDICATION ON PRESCRIPTION DRUGS. The customer takes full responsibility if any of such items were loaded onto the truck inside any other items.
6. PAYMENT:
WE DO NOT ACCEPT PERSONAL CHECKS under any circumstances. We accept cash and major credit cards, carriers reserve the right to accept cash-only payment; cardholders must be present at the time of the payment and have valid ID available. The Customer is aware of the chargeback fee and agrees to pay it immediately in full. The client authorizes the service provider to charge the same card immediately after a chargeback is submitted. The chargeback fee is 500$ If a chargeback has been submitted by the client for any payment for this contract. Counted paid time starts at the time when the truck arrives and is parked near the customer's address. Our job is counted by hours without an inventory list if otherwise not requested by the client at the time of booking. Stop time shall be recalculated in case the team spends extra time (more than 0,25 of an hour) waiting till payment is done due to customer delay. The customer agrees to pay out the total balance before unloading. Payment is due before the unloading based on the estimated time for unloading. In case the cancellation upon arrival at the client's address, the minimum fee of the 3-hour minimum will be applied. The carrier is not liable for weather, traffic, or technical difficulties on the loading and unloading site, The hourly rate applies for traffic and any other time delay caused by weather or required stops at the weight station, etc.
7. SAFETY
Customers are aware that the working scene while furniture delivery is dangerous and can cause body injuries by dollies, boxes, items, and supplies. The customer takes full responsibility for any injuries to him, the team, or any other 3rd party during the loading/unloading/packing process. The customer agrees to keep a safe (at least 10 ft) distance from the truck, team members, items during the delivery process, and tools, dollies, supplies, boxes, etc...
8. PROPERTY ACCES PERMISSION
Customers allow and accept full access to property where service is provided, and where any equipment is located, including supplies. The client can not deny property access. Client accepts for service provider team full right to access property where items picked up and/or delivered + surrounding area within 48 hrs after the payment. Property access is granted till Full payment made+48 hrs period.
9. ABANDONED ITEMS
If items are left in storage by the client's request, or if not unloaded due to non-payment received, after 3 days items are considered abandoned, and the carrier reserves the right to dispose of loaded and left items inside the truck.

Not to exceed price policy (if other not specified)
Based on average move circumstances: the truck can be parked 15 ft away from the entrance to the building. And 50 ft walking distance total (from the apartment door to the building entrance). No additional stops along the way. Both units are located on the first floor with to flight of stairs and no packing is included (all small items are boxed, the team only protects the furniture)

1 bd apartment 6 000.00$
2 bd apartment 10 000.00$
3 bd apartment 15 000.00$
4 bd apartment 20 000.00$